California Consumer Privacy Act Privacy Policy
IMPORTANT NOTICE CONCERNING OUR PRIVACY POLICY
1. Categories of Information We Collect
We collect the following categories of personal information:
- Personal Identifiers: Name, address, phone number, email address, Social Security number, driver’s license number, or other identification numbers.
- Financial Information: Account details, income, credit history, bank details, credit scores, and information on existing loans or other financial obligations.
- Protected Classification Information: Information such as gender, marital status, or other demographics if provided.
- Transaction Information: Details about your transactions with us, including loan amounts, payment history, and account activities.
- Internet or Other Network Activity: IP address, browsing history, and interactions with our website or online services.
- Geolocation Data: Physical location, such as when accessing our services online.
- Professional or Employment Information: Employer details, job title, and income information.
- Sensitive Information: Information used for credit checks or loan approvals, such as your credit score or your financial history.
- Inferences: Information derived from your interactions and data that is used to build profiles or preferences related to your lending qualifications.
2. How We Collect Your Information
We collect your personal information through the following methods:
- Directly from You: When you apply for a loan, contact us, or use our services.
- From Third Parties: Including credit reporting agencies, public records, financial institutions, or service providers.
- Automatically: Through the use of cookies, web beacons, or similar technologies when you interact with our website or online services.
- From Service Providers: Entities that assist us in processing loans, underwriting, or providing customer support.
3. How We Use Your Information
We may use your personal information for the following business purposes:
- Loan Processing and Approval: To assess your creditworthiness, verify your identity, and determine eligibility for loans or other financial products.
- Servicing Your Loan: Managing your loan account, including processing payments and communicating with you about the status of your loan.
- Credit Reporting: Sharing your account details with credit reporting agencies to report on your loan and payment history.
- Customer Support: To respond to inquiries, resolve issues, and improve our service offerings.
- Legal and Regulatory Compliance: To comply with federal and state regulations, including anti-money laundering laws, tax obligations, and regulatory audits.
- Marketing and Promotional Activities: Subject to your consent, we may send you promotional materials or offers regarding products or services we believe may be of interest to you.
- Fraud Prevention and Security: To protect against unauthorized access to your account or our services and to ensure the security of your information.
4. How We Share Your Information
We do not sell your personal information. However, in the course of conducting our business, we may share your personal information with:
- Credit Reporting Agencies: To provide information about your loan and payment history.
- Service Providers: To process payments, verify identities, or provide customer support. These companies are bound by contract to use your information only as directed by us.
- Financial Institutions and Affiliates: To enable co-branded or joint financial products, or for other lawful business purposes, in compliance with applicable financial privacy laws.
- Governmental Authorities: To comply with legal obligations, including tax reporting or responding to subpoenas or court orders.
- Debt Collectors: In the event of delinquent loans, we may share your information with collection agencies to pursue outstanding debts.
- Third Parties: In case of mergers, acquisitions, or similar business transactions.
We only share your information as necessary for the services we provide, and we require that all third-party service providers maintain the confidentiality of your data.
5. Retention of Your Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes retaining records for regulatory or legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a resident of California, you are entitled to certain rights under the CCPA:
- Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you over the past 12 months.
- Right to Access: You can request a copy of your personal information that we hold.
- Right to Delete: You can request that we delete personal information we have collected from you, subject to legal exceptions.
- Right to Correct: You can request that we correct any inaccurate personal information we maintain about you.
- Right to Opt-Out: Although Lendix Financial Services Inc does not sell your personal information, you have the right to opt-out of any future sale of personal information should we change our practices.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
7. How to Exercise Your Rights
You may exercise any of these rights by contacting us through the following methods:
- Phone: 818-971-9440
- Email: info@lendixfinancialservices.com
- Mailing Address: PO Box 25796, Los Angeles, CA 90025
When making such requests, we will take steps to verify your identity to ensure that your information is protected. You may also designate an authorized agent to make requests on your behalf.
8. Security Measures
We take the security of your personal information seriously. We employ administrative, technical, and physical safeguards designed to protect your data from unauthorized access, use, or disclosure. This includes encryption, access controls, and secure storage methods. Despite these measures, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
9. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. You may adjust your browser settings to decline cookies or alert you when cookies are being used, but please note that some features of our website may not function properly without cookies.
10. Credit Reporting and Data Accuracy
As a lender, we report information about your loan accounts to credit bureaus. It is important that the information we share is accurate. If you believe that there is an error in your credit report, please contact us so that we can investigate and correct any discrepancies, if necessary.
11. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received information from a child under 18, we will take steps to delete such information from our records.
12. Changes to Our Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date. We encourage you to periodically review this notice to stay informed about how we protect your personal information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or how we handle your personal information, you can reach us at:
- Phone: 818-971-9440
- Email: info@lendixfinancialservices.com
- Mailing Address: PO Box 25796, Los Angeles, CA 90025